Jobs in Oshawa

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Within 25 km of Oshawa

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Skin Vitality Medical Clinic

CCR

Whitby, ON, Canada

Up to $20 CAD / hour · Full-time

Within 25 km of Oshawa · About 11.8 km from the city centre

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Job details

Pay: Up to $20 CAD / hour
Job type: Full-time
Posted: Oct 15, 2026

Original job description

Job description:

Customer Care Representative - Skin Vitality Medical Clinic: We are seeking an enthusiastic Customer Care Representative to join our team!

Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 14 Locations in Ontario. We have grown 1000% in the last 5 years, opening 4 new locations in 2022. If it’s growth within a company you are looking for, look no further.

Description: The Customer Care Representative role here at Skin Vitality plays a pivotal role as we engage with our patients through diverse communication channels. It serves as the central hub of our patient interactions, reflecting our commitment to maintaining seamless connections and providing comprehensive support to meet their needs.

Monday to Sunday: 7:00 AM to 11:00 PM

Must be available for days, evenings and weekends.

Job Responsibilities:

Manage inbound phone calls, text, chat, and social media platform queues promptly
Meet booking ratio targets and quality assurance standards
Audit test, phone and chat communication for quality and efficiency
Provide informed product and treatment information to patients
Maintain a high level of professionalism and urgency
Participation in ongoing coaching sessions and professional development training

Skills Required:

Ability to type 60 words per minute
Computer and keyboarding skills are required
Multitasking while maintaining performance and personable demeanor
Delivering top-notch customer service
Proficiency in the English language, including strong verbal and written communication
Self-motivation and a positive outlook
Reliability and dependability
Able to handle challenging customer issues

If you are passionate about customer care and eager to grow with a leading company in the aesthetic medical field please submit your CV today. We look forward to welcoming you to our team!

Job Type: Full-time

Ability to commute/relocate:

Whitby, ON: reliably commute or plan to relocate before starting work (required)

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More about this job

Responsibilities

The Customer Care Representative manages inbound patient communications across phone, text, chat, and social media platforms. They are responsible for meeting booking targets, maintaining quality standards, and providing accurate information about aesthetic treatments.

Requirements

Candidates must be able to type 60 words per minute and possess strong computer and keyboarding skills. Proficiency in English and the ability to work flexible shifts, including days, evenings, and weekends, are required.

Skills

Customer service
Typing 60 wpm
Computer skills
Keyboarding
Multitasking
Communication
Verbal communication
Written communication
Self-motivation
Professionalism
Problem solving
Social media management
Booking management

Visa sponsorship

Not detected in the job text

Keywords

Customer Care Representative
Aesthetic Medical
Botox
Juvéderm
CoolSculpting
PRP Hair Restoration
Sculptra
EMSculpt
Morpheus 8
Inbound calls
Quality assurance
Patient interaction
Booking ratio
Professional development
Social media
Customer support

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